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Customers locate your truck through our location specific links (ex. www.bestfoodtrucks.com/”your-location”) and then order from your menu.
You’ll receive an order alert through the app and once you accept it, the customer then receives a text message confirming the estimated wait time for pickup.
When the order is ready, you’ll just notify the customer through the app and they’ll receive a separate text message with their order number & instructions for pickup.
Lastly, customers receive a follow up text asking how they would rate their food/experience and what feedback they would like to share with the truck.
Every customer you serve becomes a subscriber to a location. Subscribers are informed every time a food truck is booked at their location. No more having to tell the location administrator that you’re coming.
The BFT platform allows customers to pay with Credit Cards, Apple Pay & Google Pay. More options, means more customers.
Owning a successful food truck doesn’t come without caring about your customers’ wants and needs. For that reason, let us be your support team. With every online order we have a dedicated support representative monitoring every transaction, answering calls, texts and emails on your behalf. We got your back!